Support Policy
Effective starting: June 1st, 2024
We provide support for our products and continuously improve them by fixing bugs, introducing new features or helping our customers to use our products.
Business Hours
We operate our business from Mondays to Fridays, 9:00 am until 5:00 pm (CET/CEST), except for German public holidays. You can expect a response within 24 hours (1 business day).
Contact Information
You can reach out to us via our support email support@sh-cloud.software.